My Jobs Stopped Running

Out of the blue my jobs stopped getting processed. My process workflows job says it has been running for hours. How do I clear the stuck jobs so it can start processing again?

Delete the record in the job_queue table in the database.




I would recommend setting the Scheduler to “Inactive” for the moment.

Then, navigate to your CRM’s Database.

In the DB, there will be a table called “job_queue”

There should be a row in the table with the Name: “Run AOW WorkFlow” and Status: “Running”

Clear this row out from the Table.

Then, back in the CRM, re-activate the Workflow Scheduler, and it should begin running on the next Cron run.

If it gets stuck again, you may wish to investigate any Workflows you have set up, to check if they could be causing the hanging.