Multiple users to 1 account

We currently use Suite CRM in our sales department only but want to cascade to service and parts departments. However we interact with the same companies so need multiple users to be able to see the same account, is this possible?

that depends on how you have set up your security groups and roles. It is absolutely possible to set up a group of users that is allowed to see a specific subset of accounts/all accounts.
Please have a look here.

Hi @Nick_Pemberton,

Is this a duplicate? - If so please retract this thread and make a comment on the original!

@crmspace is correct in what they said however, security groups and roles would also play a massive part in how you setup your system to allow for this functionality to work.