mouse over inline edit icon

when I view the “recently viewed” list in the left hand column and mouse over each item I can click the small pencil icon which takes me direct to that item’s edit page.
When viewing (not editing) a project or account or task and I mouse over a field (eg name, fax ,phone etc) the same little icon appears but despite the icon changing to show its clickable nothing happens on clicking

firefox error console shows

Timestamp: 09/10/2015 12:20:37
Error: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Source File: http://suitecrm/crm/cache/include/javascript/sugar_grp1.js?v=nXA5cqwkFX5PlBGJNfI9Wg line 467 > eval
Line: 441

Same happens on my ubuntu install, bitnami vm and online demo with chrome and firefox on Windows 7 and chrome and firefox on Ubuntu

Is there a way of stopping the icons appearing on mouse over if they are not going to do anything?

Hi,

What version of SuiteCRM are you on?
If it is one that you have recently upgraded to SuiteCRM 7.3 or 7.3.1, then do the following:
Go into Admin > System settings,
On this menu, please disable both the “Inline editing on List view” and “inline editing on Detail view” checkboxes,
Save your settings, and go back into Admin > System Settings,
Re-enable both the “Inline editing on List view” and “inline editing on Detail view” checkboxes,
Then, do a Quick Repair/Rebuild, Clear your browser’s cache and press CTRL+F5

Tried that. I still get nothing when clicking the icon that appears on mouse over a field in details view.

Firefox error console comes up with this:
Timestamp: 09/10/2015 13:56:11
Error: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data
Source File: http://suitecrm/crm/include/InlineEditing/inlineEditing.js
Line: 441

What version of SuiteCRM are you on?

and, Have you tried the steps posted by MatthewJones, here: https://suitecrm.com/forum/suitecrm-7-0-discussion/6052-how-to-enable-inline-editing-in-7-3-step-by-step

I’ve seen that. I’ve checked the config.php and that did have 2 entries matching those in Mat’s post. I also checked in config override.php and found that both lines were duplicated in there and one of the two was set to false. I set that to true, did the cache clear thing, and the double database repair,

and still doesn’t work.

It doesn’t work for me wither on the http://sdemo.suiteondemand.com/ demo site either

could you see if it works for you on there because if it does then its more likely to be my PC rather / internet connection than the server…

Hi,
Are you single Clicking or Double Clicking?
To use the inline editing feature, you need to double click the field/pencil icon instead of Single-clicking.

Neither single nor Double clicking works.
For a single click nothing happens.
For a double click a section of the web page after the pen icon appears to become selected.

Using the Dev. tools in chrome I see this in the console:

Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check http://xhr.spec.whatwg.org/.
Uncaught SyntaxError: Unexpected token < index.php:1
getValidationRules @ inlineEditing.js:441
(anonymous function) @ inlineEditing.js:105
n.event.dispatch @ sugar_grp1_jquery.js?v=nXA5cqwkFX5PlBGJNfI9Wg:3
n.event.add.r.handle @ sugar_grp1_jquery.js?v=nXA5cqwkFX5PlBGJNfI9Wg:3

I get the same error under windows as I do under linux, both using Chrome.

I have had it working temporarily this morning on the demo site, but not when attempting editing project tasks or projects. It seems quite happy to edit call records and contacts and although it comes up with these errors in developer mode (on the demo site):

Uncaught ReferenceError: module_sugar_grp1 is not defined
(anonymous function) @ inlineEditing.js:46

sugar_grp1_jquery.js?v=FsRJq95tgtykV4EnHo-UQQ:4

Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check http://xhr.spec.whatwg.org/.

it does work on the demo site.