Missing Text Labels in SuiteCRM Menus

💬 General Discussion
1

Issue Description

I’m experiencing an intermittent issue with the SuiteCRM menus where only the icons (plus sign for create, eye for view, etc.) are displayed without their corresponding text labels.

This has occurred twice now without any changes to the SuiteCRM configuration. While running Quick Repair and Rebuild (QRR) resolves the issue temporarily, I’m concerned about needing to perform this operation so frequently.

Details

  • The menu icons appear correctly, but the descriptive text next to them is missing
  • Problem occurs intermittently with no apparent trigger
  • Quick Repair and Rebuild fixes the issue temporarily
  • Running SuiteCRM version: 8.8
  • Language: es_ES

Questions

  • Has anyone else encountered this issue?
  • What might be causing the text labels to disappear?
  • Is there a more permanent solution than repeatedly running QRR?

Any insights or suggestions would be greatly appreciated. I’d prefer to address the root cause rather than continually applying the QRR workaround.

Thank you!

2

Make sure you have correct file permissions:

Set the required permissions

If you are using the terminal you can do this by running:

find . -type d -not -perm 2755 -exec chmod 2755 {} \;

find . -type f -not -perm 0644 -exec chmod 0644 {} \;

find . ! -user www-data -exec chown www-data:www-data {} \;

chmod +x bin/console

Please have in mind that:

  • The user and group name (in the above example www-data ) needs to be replaced by the actual system user and group that your webserver runs under. This varies depending on your operating system. Common web server users are as follows:

    • www-data (Ubuntu Linux/Apache)
    • apache (Linux/Apache)
3

Yes I did have some permissions different, and just fixed them.

Thanks for your help