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Missing navigation menus

I installed SuiteCRM 8.0.0 on Ubuntu 21.10. I see the SuiteCRM Dashboard and Actions buttons along with several Dashlets. I can configure the Dashlets but I do not see any other navigation menus. I did see a button to configure my email settings. After finishing the email settings, I was presented with the Administration screen that contains many options. When I selected an option, the screen went blank. I could go back and then reload the screen. I cannot access any options or menus. I would greatly appreciate any help! I thank you in advance! -Randy-

Hi @rfkskk,

Welcome to the community! :wave: And thank you for trying out SuiteCRM .

From what I understood you don’t see the top navigation bar, is that correct?

Are you accessing legacy directly? meaning, something like https://<your-host>/public/legacy or https://<your-host>/legacy?

Yes, I start SuiteCRM using: 127.0.0.1/public/legacy/index.php. I am relatively new to Linux and am not a full time programmer but I do have some basic programing skills. I greatly appreciate your help

Hi @rfkskk,

Thank you for the feedback. What to you get when you try to access 127.0.0.1/public/?

I get a blank screen. The correct address is: 127.0.0.1/suitecrm8/public. Here is a screenshot of the public/legacy directory:

Here is the public directory:

Again, I am very appreciative of your help.

Hi @rfkskk,

Sorry for the delay in replying and thanks for the feedback.

Could you check if mod_rewrite is enabled? We’ve seen several users having this problem and the root cause is usually due to re-wites.

The following section of the SuiteCRM 8 install guide, may help:

SuiteCRM 8 Install guide - 1.3 Configuring URL re-writes