Missing Merge and Find Duplicates option.

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#1

Hi everyone,
I will not able to merge or find duplicate of two records when I log in from “User” but when I log in from Admin I can see the Merge and Find Duplicate options in drop down.
Is there any fields that should I enable from Admin side, so that I can make the option in drop down.
I am using SuiteCRM 7.7.8 version on windows.
please help!!!

#2

For merge the user must be able to delete the record of that module you’re working on, that means that the role must have delete option

best regards

#3

Thank you, :slight_smile: for your quick reply…
Its working…

#4

But Mike,
I don’t want anybody can delete any record. And i want merge and find duplicate options also.
what should I do?

#5

well, technically while merging records one of them must be deleted. I don’t know that can you do about it. Maybe hide the delete button with custom code?

best regards

#6

Why don’t you try Duplicate Files Deleter? It’s easy to use.