Merge textarea stripping line breaks

💬 General Discussion
1

I have a text area in leads (doesn’t matter module) that has multiple lines.
When I email this with an email merge template, it is stripping the breaks and replacing them with space (CHR(32)) so it all runs together on a single line.
Any idea why?

Cheers
David

2

I think that it is because the content of a textarea is not html so, when it is added to an html document, since the line breaks are not in html (
) they don’t render as line breaks.
This is only a supposition though.

Do they appear correctly in the text version of the email?

3

Same problem in text / html version of template.
Cheers
David

4

Any update on this, it is very annoying.