Mass Update For Custom Field Causes 500 Error

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Anytime I try to mass update 2 or more leads for a custom-field (drop down menu) I get a 500 error. Doesn’t matter if I select 2 leads or 100.

My drop-down menu has 4 specific words. Each is only one word (e.g. fitness, health, life,etc.) I have about 176K leads that are listed as “fitness” and I need to change the value to “life” Suite CRM keeps crashing and I have no idea why it is happening.

The error log shows the following.

[Thu Apr 07 22:18:58.007129 2016] [proxy_fcgi:error] [pid 6084:tid 139906957215488] [client 37.187.73.79:50295] AH01071: Got error ‘PHP message: PHP Notice:
$tice: Undefined index: in /opt/bitnami/apps/suitecrm/htdocs/modules/AOW_WorkFlow/AOW_WorkFlow.php on line 507\nPHP message: PHP Fatal error: Cannot acces$
empty property in /opt/bitnami/apps/suitecrm/htdocs/modules/AOW_WorkFlow/AOW_WorkFlow.php on line 512\n’, referer: http://suitecrm22.bitnamiapp.com/$
p.com/suitecrm/index.php?module=Leads&action=index

workflow.php info specific to line 507 and 512

switch($condition->value_type) {
case ‘Field’:
$data = $condition_bean->field_defs[$value]; <<<<<<507 line>>>>>>>>

                    if($data['type'] == 'relate' && isset($data['id_name'])) {
                        $value = $data['id_name'];
                    }
                    $value = $condition_bean->$value;                 <<<<<<512 line>>>>>>>

                    if(in_array($data['type'],$dateFields)) {
                        $value = strtotime($value);
                    }

                    break;

I’m using bitnami to manage the software on an Amazon EC2 and use Putty.

Does anybody know what is wrong and how to fix it? I really rather not delete all those leads and import them again, if at all possible.

Thanks.

2

Try turning off Notices altogether in your php.ini. But there is definably something wrong with your server somewhere. I would imagine either SuiteCRM hasn’t installed correctly (could be permissions issues) or there is something not right in your servers setup. I assume you have tried doing a quick repair and rebuild etc?

3

I did a quick repair/rebuild, but the issue is still present. I checked out the php.ini file and there seem to be a lot of notices that are set to on/off depending on the command. I couldn’t find anything online about how to turn off all notices.

4

There is lots of info out there for turning off errors in your php.ini. But in your case I would edit your suitecrm index.php and put this line

error_reporting(E_ERROR);

above

include ('include/MVC/preDispatch.php');

That should suppress all errors.

For future ref:



// Turn off all error reporting
error_reporting(0);

// Report simple running errors
error_reporting(E_ERROR | E_WARNING | E_PARSE);

// Reporting E_NOTICE can be good too (to report uninitialized
// variables or catch variable name misspellings ...)
error_reporting(E_ERROR | E_WARNING | E_PARSE | E_NOTICE);

// Report all errors except E_NOTICE
// This is the default value set in php.ini
error_reporting(E_ALL ^ E_NOTICE);

// Report all PHP errors (see changelog)
error_reporting(E_ALL);

// Report all PHP errors
error_reporting(-1);

// Same as error_reporting(E_ALL);
ini_set('error_reporting', E_ALL);