Mail attachments not working

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

Hi guys,

We upgraded to version 7.3.1 and the mail attachment is not working. there is a js error on the page
[color=#ff0000]Uncaught ReferenceError: module_sugar_grp1 is not defined[/color] on file inlineEditing.js:46

I don’t know if it’s linked but we cannot add files to the mail, when you click on the button nothing happens.

I have already run through the different procedures described in the forum for inline editing issues without success.

So I was wondering if someone has already faced it or has an idea how to solve it.

Any input will be appreciate.

Regards

José

#2

Hi,

In regards to the “attach” button, when clicked it will open a menu on the right of the screen to allow you to attach files.

Also, Which page/process gives you the error? Could you attach a screenshot of this page and the error in the console?

Which processes did you go through to try and resolve this?