Lost Security Groups Subpanels and Mass Assign in List View result in blank page

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

Not sure what happened. I did truncate some tables in the database to get a “clean” install before importing contacts, leads, etc from a SugarCRM CE 6.5.18 installation.
Now whan viewing Leads or Contacts, the List View will show the Security Groups subpanel, but when trying to (mass) assign, it will give an ampty page showing only the menu panel on the left side of the screen. Below is the error log:

Fri Jun  5 15:29:55 2015 [8339][1][FATAL] Caught error: Accessing static property ImportFieldSanitize::$createdBeans as non static
Fri Jun  5 15:29:55 2015 [8339][1][FATAL] Caught error: Declaration of SugarFieldEnum::displayFromFunc() should be compatible with SugarFieldBase::displayFromFunc($displayType, $parentFieldArray, $vardef, $displayParams, $tabindex = 0)
Fri Jun  5 15:29:55 2015 [8339][1][FATAL] Caught error: Declaration of SugarFieldDatetimecombo::save() should be compatible with SugarFieldBase::save($bean, $params, $field, $properties, $prefix = '')
Fri Jun  5 15:29:55 2015 [8339][1][FATAL] Caught error: Declaration of Contact::save_relationship_changes() should be compatible with SugarBean::save_relationship_changes($is_update, $exclude = Array)
Fri Jun  5 15:29:55 2015 [8339][1][FATAL] Caught error: Declaration of Contact::create_new_list_query() should be compatible with SugarBean::create_new_list_query($order_by, $where, $filter = Array, $params = Array, $show_deleted = 0, $join_type = '', $return_array = false, $parentbean = NULL, $singleSelect = false, $ifListForExport = false)
Fri Jun  5 15:29:55 2015 [8339][1][FATAL] Caught error: Accessing static property ImportFieldSanitize::$createdBeans as non static
Fri Jun  5 15:29:55 2015 [8339][1][FATAL] Caught error: Declaration of SugarFieldText::getDetailViewSmarty() should be compatible with SugarFieldBase::getDetailViewSmarty($parentFieldArray, $vardef, $displayParams, $tabindex)
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::inherit() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::assign_default_groups() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::retrieveDefaultGroups() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::inherit_assigned() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::inherit_parent() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::inherit_creator() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method ACLController::requireOwner() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method ACLController::requireSecurityGroup() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][ERROR] Index doesn't exists in the specified directory.
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method vCal::cache_sugar_vcal() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method vCal::cache_sugar_vcal_freebusy() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method CalendarActivity::get_activities() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method ACLController::checkAccess() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method ACLController::checkAccess() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Declaration of Call::save_relationship_changes() should be compatible with SugarBean::save_relationship_changes($is_update, $exclude = Array)
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Declaration of Call::ACLAccess() should be compatible with SugarBean::ACLAccess($view, $is_owner = 'not_set', $in_group = 'not_set')
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Declaration of Call::create_export_query() should be compatible with SugarBean::create_export_query($order_by, $where)
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method CalendarActivity::get_occurs_within_where_clause() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::inherit() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::assign_default_groups() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::inherit_assigned() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::inherit_parent() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method SecurityGroup::inherit_creator() should not be called statically, assuming $this from incompatible context
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method LogicHook::initialize() should not be called statically
Fri Jun  5 15:29:57 2015 [8339][1][FATAL] Caught error: Non-static method Tracker::logPage() should not be called statically
Fri Jun  5 16:37:24 2015 [15734][-none-][FATAL] [LDAP ERROR][34]Invalid DN syntax
Fri Jun  5 16:37:24 2015 [15734][-none-][FATAL] [LDAP ERROR][49]Invalid credentials
Fri Jun  5 16:37:24 2015 [15734][-none-][FATAL] SECURITY: User authentication for admin failed
Thu Jun 18 17:43:34 2015 [6137][a3c60d5c-8527-d044-f3c5-54cc0c967948][ERROR] SugarBean.load_relationships, Null relationship name passed.

When clicking on a contact/client and going to detail view, it does not show the security group subpanel at all.

It also seems to give an LDAP error, but everyone can log in.

what can i do to revert sucurity suite do it’s default settings and regain the subpanels? or perhaps someone else has had this problem before and knows a fix?

any help is appreciated.

#2

I think the truncate is unrelated. Have you recently changed any settings such as error_reporting in your php.ini or changed servers? Also, there are a large number of “should not be called statically” in the log. This is likely the cause of the issue. I have never seen these errors in the log so wondering if something recently was changed/added that may have started triggering these errors.

#3

The only change since the disappearance of the security group panel has been the truncationof tables and importing of contacts/leads/meetings.

I haven’'t checked the log before it started showing problems, so those errors might have already been there. the suitecrm installation is running off a Synology Disk Station, which is a Linux NAS box, so that might be what is giving problems.

I guess I will try a new fresh install and check if the errors already show before import or not.

#4

I have this issue also. Anybody has solution? I have 7.11.15 version.