hallo zusammen,
ich habe ein Plugin versucht zu deinstallieren.
scheinbar war das nicht komplett deinstalliert.
Und das Browserfenser wurde geschlossen.
nun kann ich mich nicht mehr anmelden (kein User/Admin) wie kann ich das wieder reparieren ?
Danke schon mal im Voraus.
Hello, everyone,
I tried to uninstall a plugin.
apparently it wasn’t completely uninstalled.
And the browser window was closed.
Now I can no longer log in (no user/admin) how can I repair this?
Thanks in advance.
pgr
29 March 2022 17:56
2
Look for more specific clues in the logs.
SuiteCRM uses a couple of logs that give you helpful clues as to what is going on in your system. In fact, if you need to troubleshoot a problem, this is always worth checking.
suitecrm.log
You’ll find suitecrm.log in the base directory of your...
SuitCrm.log
Tue Mar 29 17:47:06 2022 [6181][3db2f142-9d61-a018-2e09-61d7fd13ab3d][FATAL] Exception handling in /mnt/web404/c3/56/510168356/htdocs/CRM/SuiteCRM-7.12.2/SuiteCRM-7.12.2/include/MVC/Controller/SugarController.php:397
Tue Mar 29 17:47:06 2022 [6181][3db2f142-9d61-a018-2e09-61d7fd13ab3d][FATAL] Exception in Controller: Es gibt keine Aktion mit dem Namen: test_utils
Upgradewizard log
Tue, 29 Mar 2022 17:43:11 +0200 [UpgradeWizard] - setting session variables…
Tue, 29 Mar 2022 17:43:11 +0200 [UpgradeWizard] - -----------------------------------------------------------------------------
Tue, 29 Mar 2022 17:43:11 +0200 [UpgradeWizard] - Upgrade started. At start.php
Tue, 29 Mar 2022 17:43:11 +0200 [UpgradeWizard] - resetting $_SESSION
Tue, 29 Mar 2022 17:43:20 +0200 [UpgradeWizard] - setting session variables…
Tue, 29 Mar 2022 17:43:20 +0200 [UpgradeWizard] - [At systemCheck.php]
Tue, 29 Mar 2022 17:43:20 +0200 [UpgradeWizard] - Starting file permission check…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Finished file permission check.
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Starting database permissions check…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking CREATE TABLE permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking INSERT INTO permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking UPDATE TABLE permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking SELECT permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking DELETE FROM permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking ALTER TABLE ADD COLUMN permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking ALTER TABLE CHANGE COLUMN permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking ALTER TABLE DROP COLUMN permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Checking DROP TABLE permissions…
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - No permissions errors found!
Tue, 29 Mar 2022 17:43:55 +0200 [UpgradeWizard] - Finished database permissions check.
Tue, 29 Mar 2022 17:45:01 +0200 [UpgradeWizard] - setting session variables…
Tue, 29 Mar 2022 17:45:01 +0200 [UpgradeWizard] - -----------------------------------------------------------------------------
Tue, 29 Mar 2022 17:45:01 +0200 [UpgradeWizard] - Upgrade started. At start.php
Tue, 29 Mar 2022 17:45:01 +0200 [UpgradeWizard] - resetting $_SESSION
pgr
31 March 2022 15:15
5
Now look for references to that test_utils anywhere in your installation:
Navigate to your SuiteCRM directory and type
grep -irn test_utils .
(ends with a space, then a dot)
which plugin was it?
Is your Suite customised alot - or not?
which version?
it was a plugin from sugaroutfitter…
i solved it by a complete new installation…