Hi,
I am configuring the LDAP connection and during a test I disconnected to test. But as the connection was probably not well set up. I can’t access my instance, even with the user and password configured during the installation.
How can I get my instance back without have to uninstall everything?
Thank you
do you have access to index.php file?
Hi,
the password settings are usually stored in config_override.php
, if you delete the respective lines, the default login should be possible again.
mio
9 August 2021 21:32
5
Hi,
Here is my conf-override.php file:
I already tried to remove the 3 lines with SAML, but it did not work.
I can’t figure out which lines I need to remove for the default connection to be possible again.
Thank you.
look for line
$sugar_config['authenticationClass'] = 'SAML2Authenticate';
and add “//” at the start of the line:
//$sugar_config['authenticationClass'] = 'SAML2Authenticate';
save the file. Users should directly be able to use the regular login again (just tested locally).
mio
10 August 2021 23:27
7
Hi,
the connection was not re-established. Everything happens in the config_override.php file?
thank you.
Hi,
you can also look at the rest of the config_override.cfg and the config.php. Those are the files that usually store these settings.
mio
11 August 2021 09:41
9
Hi,
I don’t have this line " $sugar_config[‘authenticationClass’] = ‘SAML2Authenticate’; "
I have this one: $sugar_config[‘authenticationClass’] = ‘’;
I didn’t find anything in the config.php file either.
Do you have another idea to restore the default connection?
Thank you.