JSON Issue on Email Templates

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Hello, I’m having a issue when I try to create an email using templates, my version is the 7.3.2 one. When I select one of the saved templates, the following message appears:

ERROR CONNECTING to: ./index.php?entryPoint=json_server, ERROR:SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data

I think it may be related to the last PHP update,since when I try to install a second instance of SuiteCRM on my linux CentOS, several sintax errors appears related to the syntax of the code.
Has anyone had this same problem?

Linux CentOS 8.3.2011
PHP 7.4.15
Version 2.4.37

2

@NathG1959

SuiteCRM doesn’t support php 7.4. You should use 7.2 or 7.3 version.

3 Likes
3

and if your SuiteCRM is really 7.3.2 :open_mouth: then you need an even lower PHP…

Check the matrix

1 Like
4

I figured this could be the problem :frowning:
I hope a container like the docker or something like that can help me solve this.
Thanks for the support :slight_smile:

5

Hope a conteiner may help.
Thanks for answering my question. :slightly_smiling_face: