Installing 7.10.1 with LAMPP 7.2.2.-0(latest) on a fresh Ubuntu 17.10

Do you really mean index.html, or index.php? I don’t think SuiteCRM uses any index.html, but please provide a screenshot of that message if it appears again.

Have you sete the permissions correctly?

If you’re running Apache, use this command to know your web server user, then use that in the “chown” command in place of “www-data”.

ps -ef | egrep '(httpd|apache2|apache)' | grep -v `whoami` | grep -v root | head -n1 | awk '{print $1}'

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my apache user is indeed www-data, i am running 16.04 lts

the permissions of the /var/www/html/ folders are set to www-data.

i pasted the contents of the SuiteCRM zip folder you can download into /html (not the folder “suitecrm” just the contents inside)

That’s a really nice drawing you’re showing us there! :slight_smile:

Can you copy-paste the results of this command

ls -al /var/www/html

Try removing any index.html from that directory and see how it works.

https://i.imgur.com/exjNApH.png I meant to post this, whoops. That’s what I get for not paying attention.(you can go ahead and delete that post now)

Anyway, on this apache page, this is what it told me. It seems it’s accessing the lone “index.html” on that page. So all I did was access /var/www/html/ and use the magnifier glass icon to search for any other “indext.htmls” and there were two (this default one and another one that appeared to belong to suitecrm) I swapped them out and instead of bringing me to the above page it just brought me to a blank page saying i needed permissions to write it. I’ve since reverted the changes i made.

I’ll inputting those commands and getting back to you once i get back from practice.

Ok, just pay attention to the extension: SuiteCRM uses an index.php, that all there should be in the root directory, remove any index.html

It will work just fine.

I am an Idiot. on the suitecrm.conf file i kept putting a domain name instead of inputting my apache2 url(127.0.0.1). I changed it and It brought me to the installation wizard on this machine (a zorin os 12) I thought “finally!”

So basically I finally got to the installation wizard and messed up again. It asked me to install a zip file module. All i did was:
apt-get install php7.0-zip
sudo phpenmod zip

and made sure the “/etc/php/7.0/apache2/php.ini”(filesize, memory, etc.) had the correct perimeters. saved everything, restarted my apache2 service and refreshed the page to go through the installation wizard. Now it gives me a 500 error. I know I did SOMETHING right because i could access the wizard, but I don’t know if it was adding the modules or refreshing the page that broke it.

I thought you said you were using PHP 7.2… why are you installing PHP 7.0 modules then?

I gave up on xampp. Im just manually installing apache2, mariadb and php7. I decided to install it on a fresh 16.04 LTS and managed to get it to work. but on the “creating database” portion of the wizard (after you set your admin credentials and localhost) it just hangs. At the very least I had a breakthrough and managed to be able to install. I’ll have to get back to you later though since I’m out of time. I’ll just leave it installing. Thank you for guiding me through. It’s the first time Ive done something like this. I didnt even know what ubuntu was until a week or so ago.