I would rather focus on the blank screen on the browser. That shouldnât be happening.
Are you using php or php-fpm?
I would tail logs for web server error_log and the php log, and see what errors pop up when trying to open in the browser.
Most likely is thereâs a critical php error, but could be something else. The logs should throw you a hint. those logging mechanisms werenât designed by suitecrm so youâre safe.
Hello.
Actually, issue was on mySQL server. Currently fixing it
Awesome! Share you solutions with us, so it will help others in the future.
Hello all.
Actually, I realized that mySQL wasnât set properly. It is not stated in installation guide (I thought it was install suiteCRM script to make it) that you need to:
Clearly, now I see progress when tring to install it from CLI (./bin/console suitecrm:app:install).
However, I still got an error message (see attached picture for more log): âupload File Size | error | Warning: Your PHP configuration should be changed to allow files of at least 6MB to be uploaded.â
Any idea for next step ?
I see these recommendations in plenty of online guides, but Iâve done countless SuiteCRM installs without these steps. The installer does all that for me. And it works. Thatâs why itâs not added to the official installation guides.
So there must be some other problem or detail that was causing your problems.
However, I still got an error message (see attached picture for more log): âupload File Size | error | Warning: Your PHP configuration should be changed to allow files of at least 6MB to be uploaded.â
SOLUTION:
Hello all.
Iâm back again. I restart from scratch install on a new VM, was more carefull at all steps. Iâm suspecting I missed first time proper configuration of PHP-FPM.
As I understood this time that I donât need to create Database in mysql, I havenât connect to mysql at all (I just installed packages and check that process is started).
Now I succeed to access to install page via Web Browser.
However, I still get an error message. Any idea of what is still missing ?
Please note that my understanding was:
Is my understanding correct? Any guidance?
The mysql installation will always create a root user, I believe. You can use this user in the SuiteCRM installer, thatâs what I typically do.
Itâs only the creation of the database for SuiteCRM (and its permissions) that I donât do anything and let the installer do everything for me.
I hope this makes things clearer, in case I wasnât clear before.
I suggest trying a really simple and short password, with no special characters, just as a test, to eliminate other possible bugs.
Hello.
I created a user in mysql with all rights access. Could be good to put some tips in documentation that a mysql or mariadb user must be created with example (command line command) on how to create them.
Then, I faced a last issue with minimum size file to be uploaded to be changed. Could be good to explain on how to do it in the documentation (to change it in right php.ini file, which process to restart). I spent time to find the information but now it works !
Thanks all for your support.
