Install SuiteCRM over SugarCRM Version 6.5.23 (Build 1061)

SuiteCRM Forum - English Language Installation & Upgrade Help
#1

HI,

How to install SuiteCRM over SugarCRM Version 6.5.23 (Build 1061), as the upgrade file is till SuiteCRM 7.1.8 which must have been build on older versions of SugarCRM.

#2

You can upgrade in multiple steps:

Apply the upgrade for sugar 6.5.x to suite then use the following upgrade pageages one after the other until you get to the latest version.

Dont forget to follow the upgrade process at east step fully.

You could also try to just apply an installation of suitecrm to your current sugar database then do a quick repair and rebuild twice executing any query’s that are flagged up. Be sure to back up your sugar instance and db first.

#3

HI,

But when you try install, says :

The uploaded file is not compatible with this version of Sugar: 
SugarCRM System Version: 6.5.23
#4

open the file called manifest.php, which you can find in the root of the .zip

There is an array with compatible versions: add 6.5.23:

Original file:

<?php
$manifest = array (
  'acceptable_sugar_flavors' => 
  array (
    0 => 'CE',
  ),
  'acceptable_sugar_versions' => 
  array (
    'exact_matches' => 
    array (
      0 => '6.5.0',
      10 => '6.5.1',
      11 => '6.5.10',
      12 => '6.5.11',
      13 => '6.5.12',
      14 => '6.5.13',
      15 => '6.5.14',
      16 => '6.5.2',
      17 => '6.5.3',
      18 => '6.5.4',
      19 => '6.5.5',
      20 => '6.5.6',
      21 => '6.5.7',
      22 => '6.5.8',
      23 => '6.5.9',
      24 => '6.5.15',
      25 => '6.5.16',
      26 => '6.5.17',
      27 => '6.5.18',
      28 => '6.5.19',
      29 => '6.5.20',
    ),
    'regex_matches' => 
    array (
    ),
  ),
  'author' => 'SalesAgility',
  'copy_files' => 
  array (
    'from_dir' => 'SuiteCRM-Upgrade-6.5.x-to-7.1.8',
    'to_dir' => '',
    'force_copy' => 
    array (
    ),
  ),
  'description' => '',
  'icon' => '',
  'is_uninstallable' => false,
  'offline_client_applicable' => true,
  'name' => 'SuiteCRM',
  'published_date' => '2015-08-06 17:00:00',
  'type' => 'patch',
  'version' => '7.1.8',
);
?>

File after addition of 6.5.23:

<?php
$manifest = array (
  'acceptable_sugar_flavors' => 
  array (
    0 => 'CE',
  ),
  'acceptable_sugar_versions' => 
  array (
    'exact_matches' => 
    array (
      0 => '6.5.0',
      10 => '6.5.1',
      11 => '6.5.10',
      12 => '6.5.11',
      13 => '6.5.12',
      14 => '6.5.13',
      15 => '6.5.14',
      16 => '6.5.2',
      17 => '6.5.3',
      18 => '6.5.4',
      19 => '6.5.5',
      20 => '6.5.6',
      21 => '6.5.7',
      22 => '6.5.8',
      23 => '6.5.9',
      24 => '6.5.15',
      25 => '6.5.16',
      26 => '6.5.17',
      27 => '6.5.18',
      28 => '6.5.19',
      29 => '6.5.20',
      30 => '6.5.23',
    ),
    'regex_matches' => 
    array (
    ),
  ),
  'author' => 'SalesAgility',
  'copy_files' => 
  array (
    'from_dir' => 'SuiteCRM-Upgrade-6.5.x-to-7.1.8',
    'to_dir' => '',
    'force_copy' => 
    array (
    ),
  ),
  'description' => '',
  'icon' => '',
  'is_uninstallable' => false,
  'offline_client_applicable' => true,
  'name' => 'SuiteCRM',
  'published_date' => '2015-08-06 17:00:00',
  'type' => 'patch',
  'version' => '7.1.8',
);
?>

Before running the upgrade I recommend that you back EVERYTHING up (files and DB).

You should also set permissions correctly before (, during) and after the upgrade.

Once done run Quick Repair and Rebuild at least twice and, if prompted, execute additional commands (the script should do it for you: you have to confirm if necessary) then ruQuick Repair and Rebuild once more.

1 Like
#5

Hi,

Thanks a lot it worked perfect. Been able to upgrade tp SuiteCRM 7.5.3 now.

Just getting a pop up window on quite a few pages :

 {"content":"




If this error persists, please have your administrator disable Ajax for this module

Pls help.