Install Help

SuiteCRM Forum - English Language Installation & Upgrade Help
1

Hi there, got an error whilst installing Suite CRM :dry:

Screenshot:

  1. Whats caused this to happen?
  2. How do i fix it?
  3. Am i likely to receive similar errors after this step is done?

Thanks for any help in advance

2

Hi there,

What is your Server/MySQL/PHP setup? What permissions are set on your SuiteCRM instance? What are the following set to in your php.ini:

upload_max_filesize
max_execution_time
post_max_size

Thanks,

Will.

3

Also, what is your memory_limit value in your php.ini? It seems to be 64MB. We would recommend 256MB for SuiteCRM.

Thanks,

Will.

4

Hi Will, thanks for the quick reply

The hosting is with Go Daddy, this is what is says

Apache version 2.4.9
PHP version 5.4.23
MySQL version 5.5.32-cll-lve

Can not see a php.ini file anywhere? I will probably need to contact them to get this changed, is that what the issue is?

5

You are correct garf3r just upgrade your plan or contact your webhost by email. Raising PHP memory limit above 128mb is usually a service that webhosts like to charge for.

6

Hi Garf3r, in a shared hosting environment, typically you have to override the php.ini locally. They won’t change php.ini, as it will affect hundreds of websites. I’m not on go-daddy, but on my shared-host, I need a phprc file, stored in /home/user/.php/5.4/phprc

Contents:
memory_limit=256M
upload_max_filesize = 128M
post_max_size = 128M
max_execution_time = 600
max_input_time = 600
display_errors=off
log_errors=on
error_log=/home/user/phperror.log
error_reporting = E_ALL & ~E_NOTICE & ~E_STRICT…

7

Hi thanks for all the replies (really helpful forum)

I’ve contacted them, just awaiting a response.

Don’t mind paying for it if its going to work :)! Just saw on the GoDaddy hosting that they have a pre-installed Sugar CRM, and that install has worked, but i still want to go with Suite CRM as it has much more on offer