Hello
I am working for a nonprofit and customizing suitecrm. I am using suitecrm community edition - version 7.2 installed in linux - Ubuntu 14.04.
I have encountered the following inconsistent behavior with SuiteCRM.
I have created a custom module named “XYZ_module” using module builder. On the same module I have created some functionalities using studio as mentioned below:
[ul]Custom field:- label: pqr_field
- data type: text
I also created a workflow with following properties
[ul]Workflow:- Runs on new record
- No repetition
- Insert “i am inserting this text” in the field pqr_field.
This is where the workflow is behaving inconsistently. Sometimes, it is working on new records and sometimes it is not. Also it modifies the old records which is unexpected as the condition is set to run on new records only.
I am getting this issue in the live instance only. In the test instance it is working fine. The difference between test instance and live instance is only related to hardware.
I searched on forums also , but didn’t get anything related to this. Any help in this regard would be appreciated, as this customization is vital to our requirements.
Thankyou in advance.
Regards
Kaushik Karan