Inbox not showing

I added 2 inbound accounts with their folders, one of them only shows the inbox, the other only shows the drafts ( first one is personal inbound made via personal connection and provider, the other is a group account)

Which version of Suite?
Which version of PHP?
Which email provider - azure, amazon, gmail, other (specify) ?

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Have you subscribed to both inboxes in your personal settings?

Also, Group accounts don’t work at the moment. Only Admins will see them (if at all).

Here’a a tutorial I did for setting up email, pay attention to the “subscribe” part. That’s what most people miss:

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latest version of suite
php version 8
server address used (inbound) is outlook, outbound is sendgrid SMTP relay

Yes , I can view the folders per say, its just that, only the main inboxes appear , if I try to open drafts or sent emails from the first inbox, it just opens the second inbox instead :

This looks broken to me in SuiteCRM 8. I only have one inbox configured in my test install and wehn I click on “drafts” fore example, I don’t have any and I get an empty list. However, now there is no way to go back to the inbox!

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so its broken in suitecrm means its doesnt work, right?

Yes I think its a bug. You should open a bug report on github.

Do you use instead roundcube from the hosting email provider, or another workaround?

I think I read about this in the forum:

Yes I use thunderbird its very great and with great addons. I would like also something into the cloud not local on the computer of the users.

Some that I found online are:

  1. Zoho mail
  2. Gmail
  3. microsoft outllok
  4. Mailbird
  5. Mailgun
  6. Rainloop
  7. Roundcube in Cloud Hosting (e.g., cPanel Hosting)
  8. slack (Email Integration)
  9. Mailchimp (For Marketing Emails)

Thank you, I will go with roundcube. I was curios if any of you have found a workaround maybe integrate it directly in suitecrm without the bugs from another provider.

Ok so i thought it was a normal issue on my side, To fix it i just unsubscribed to the inboxes in the Profile Settings and then added again. Fixed on V 8.5.0 tho, did not tried on this version.