Inbound Emails to Create Case not working for Office365 email

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1

Inbound Emails to Create Case not working for Office365 email,i have configured it with IMAP account. Although it works well for when i configured it with postfix server but for office365 it is not working.

One key point is that there is option for SSL Checkbox but actually Microsoft uses TLS.

2

Hey,

Do you get any notable error messages in your suitecrm.log file?

It would be worth double checking that the Inbound settings are correct.
Microsoft note that, for IMAP, Office365 uses:
Mail Server Address: outlook.office365.com
Port: 993

(https://support.microsoft.com/en-us/office/pop-and-imap-email-settings-for-outlook-8361e398-8af4-4e97-b147-6c6c4ac95353)

I’ve also found a thread on the forums wherein users discussed this previously:

One user mentioned that they were able to resolve this by enabling “legacy email authentication” in Azure.

Does any of the above help?

3

Hello

I also get this error : [ERROR] ImapHandler trying to use a non valid resource stream

Has anyone figured out where to enable “legacy email authentication” for Office365.