I get the message Error occurred while fetching metadata for Inbound Email Settings
Outbound is setup and tested.
I get the message Error occurred while fetching metadata for Inbound Email Settings
Outbound is setup and tested.
This error message suggests that there is an issue with the Inbound Email Settings in SuiteCRM. Here are a few troubleshooting steps you can try to resolve the issue:
I setup my email and successfully sent a test email, so email settings are correct.
I’m using the admin account, so permissions is not an issue.
Where can I check email logs?
Solution: IMAP INBOUND EMAIL error - ver 8.2.2 · Issue #186 · salesagility/SuiteCRM-Core · GitHub
Hi @itcontrol,
in SuiteCRM, the logs are stored in the “suitecrm.log” file. This file is located in the “logs” directory in the SuiteCRM root directory.
To view the SuiteCRM logs, you can use a text editor or a log viewer tool. You can search for errors related to inbound email settings in the “suitecrm.log” file by searching for the keyword “inbound” or “email”.
You can also enable debug logging in SuiteCRM to get more detailed information about the errors. To enable debug logging, go to the “Admin” panel in SuiteCRM, then click on “System Settings”. Under the “Logging” section, set the “LogLevel” to “Debug”.
After enabling debug logging, reproduce the error and then check the “suitecrm.log” file for any errors related to inbound email settings. The debug logging will provide more detailed information about the error, which can help you troubleshoot the issue more effectively.
This solution worked for me thank you! You need to remove the extra spaces in the beginning of the file before <?php
located in the editviewdefs.php file. The path to the file is: public/legacy/modules/InboundEmail/metadata)/editviewdefs.php