Import/Export SuiteCRM to SuiteCRM

I don’t understand why some of these basic features don’t work on SuiteCRM. I am testing an export and import feature but it’s giving me this message:

There were no lines detected in your import file. Please make sure there are no empty lines in your file and try again.

What could be the problem?

For importing into SuiteCRM

  • CSV file
  • Ensure no commas
  • Header row at the top (field names)
  • No empty rows

You can go to the CRM module, click import and download a csv template for importing data into that module