Import Emails Automatically not working

Hi, I have created Group Email Account, see figure GroupEmailAccount.jpg. But function Import Emails Automatically doesnt work, see figure GroupEmail.jpg. The last email sent on 03/20/2019 15:22 was not imported. Version of SuiteCRm is 7.11.2 and Sugar Version is 6.5.25 (Build 344).
Where is the mistake?


Please double check these 2 things.

  1. Scheduler job “Check inbound mailbox” is set for each minute or as often as possible.
  2. at cron tab , your CRM cron.php is calling for each minute.