I can't get the button to "Create User Portal"

đź’¬ General Discussion
1

I have successfully configured both SuiteCRM as Joomla! to use the Advanced OpenPortal.

But, following the implementation manual, I can’t get the button to “Create User Portal”.

Has anyone been able to set this part of the package?

Thanks in advance

2

Hi,

I also have this issue…

Anyone manage to fix.

Regards

Matt

3

Hi Guys,

This is a bug which will be addressed in release 7.0.1. 7.0.1 will address any other bugs highlighted by members of the community and some UI changes.

Thanks,

Will.

4

Hi Will,

Thanks for reply.

Do you have an eta for the release of 7.0.1?

I don’t mean to push but I need to go live by the end of November and this is the only bug I don’t seem to be able to overcome.

Regards,

Matt

5

Hi Matt,

There is no set date but 7.0.1 should be released before the end of the month.

Keep an eye on the forum as we’ll make an announcement when it is released.

Thanks for your support,

Will.

6

Can you please reapply your permissions to the modules directory? You can follow directions at:
http://www.salesagility.com/downloads/RC/AOP/AdvancedOpenPortalUserGuide.pdf

Let me know if that helps…

7

Hi,

I have already tried that there is something more wrong with portal for some reason but I think it is limited to the implementation in Suitecrm as it does not happen on a standalone installation.

If you remove the logic which checks if the user has already been enabled for the portal. The option does appear but if then you click it, the process error’s.

If I knew I wasn’t going to cause any issues, I would install the standalone module on top which resolves the issue.

Any other suggestions would be grateful.

Regards,
Matt

8

what is your sugarcrm.log showing?

9

Hi guys,

Just to inform you if you did not already know - SuiteCRM 7.0.1 is out. This features many bug fixes including addressing the Create Portal User issue and some UI changes. See the downloads section to get the SuiteCRM 7.0.1 upgrade.

Thanks,

Will.

10

Thanks Will,

Just updating now.

11

I can confirm the Upgrade resolves this issue and now works 100%

Regards,

Matt

12

Hello,

I actually have upgraded SuiteCRM to 7.0.2. I do not see the Create Portal User button.

Your assistance would be greatly appreciated at your earliest.

Thank you in advance.

13
  1. Create a new Contact and Save, or go to an existing Contact.
  2. The button “Create Portal User” will appear. “Note: If you have action menus enabled the button will be within the action menu.”
  3. “Once clicked, a new user will be created in Joomla and the Contact will be sent their portal credentials via email.”
14

Hi:

I have the same problem.

I have installed suiteCRM 7.1.4 . Also I have the correct permissions.

not create user button appears AOP

Thanks for the help .