How should i do to hightlight cases per priority ?

Hi

I want to highlight in the list view for cases the cases that are on critical / hight / low priority but i hvae no idea where to start.

Exactly i want them to be visible really quickly since thye might not be sorted by priority each time. it could be by changing the backgorund of the raw, have it underligned or whatever makes it visible fast.

And i have no idea where is hould start to look or how to do that. :unsure:

Thanks for helping me !

You could colour code them - by using a process_record logic hook and highlighting it based on case severity.

Here’s an excellent tutorial:

http://www.jsmackin.co.uk/suitecrm/suitecrm-list-view-conditional-formatting/

This is just for list views, subpanels are different. There are 2 or 4 different techniques you can use, but start with that one.

PS: in case you don’t know the concepts:

  • listviews are when you go into Accounts module, for example, and select “List accounts”. it’s just a list within a single module, and nothing else.

  • subpanels are when you go into the detail of record in one module (say, an Account) and see several lists at the bottom, showing its related records in other modules (for example, Contacts belonging to that account).

Thank you for the reply, i will definitly check that and make an update if i got any problems or if it worked great first try ^^.

Hey, forgot to respond but it worked great, and its really simple, far more than what i expected, thank you for the help !