How set tow-factor email Template

💬 General Discussion
1

Hi @all

We have a little problem. We want to activate the Two-Factor authentication function for the users.
If I activate the checkbox, the following message appears above.

Template for two-factor e-mail is not set, please adjust settings on the password management page.

I found the template and assigned it to me.
But unfortunately I only see the above message.

I must still mention that my test user is Admin and we have the SugarCRM Version 7.10.11.

Many thanks for the help
samigasi

2

Hi,
You can checkout this guide to setup TWO factor feature.

https://docs.suitecrm.com/user/modules/passwordmanagement/#_two_factor_authentication

In the email template you should use $code variable to include Authentication code within the template.

Two Factor Authentication code is $code.

Also don’t forget to attach you email template from Password Management page.

Thanks

3

Hi

Many thanks for your answer.

That’s the point I don’t understand. Where on the password page do I assign the template?
I can’t assign anything anywhere…

It has nothing to do with SAML authentication, does it?

greetings

4

Hi,
You are on a wrong page.

Try this URL

http://www.crm-url/index.php?module=Administration&action=PasswordManager

5

There is a Template Assignment section within this page. We can do it by this section.

6

Thanks for your answer.

I check your URL but this ist our PasswordManager Side.

Its very mysterious.

Its the german Language a problem? I think the URL is the same…

Sorry…

Greetings

7

I found the email template function on old CRM and on print screens in forum entries that are 2 - 4 years old.
Is it possible that this function is in a different location with CMR version 7.10.11 (Sugar version 6.5.25 (Build 344))?

Printscreen fom Google about old Sugar CRM Passwort managers:

8

Hello

I found the solution.
We activated LDAP, then the three Emailtemplate settings are NOT visible.
Only if I deactivate LDAP I see the fields.

The function only works without LDAP login.

Thanks for the help.

9

You are welcome. The solution was at the same page. Thanks