Home page not editable

English Language - Forum SuiteCRM Themes
1

Hello,
In my actual SuiteCRM installation (Version 7.11.7) it is not possible to change anything on the home page for all users.
Checkbox “Prevent user customizable Homepage layout:” in Admin > System is not true.
I tried activating and deactivating the checkbox withot success.

I’m admin of another installation with version 7.11.5. No prblem with home page there.

I this a problem of version 7.11.7?

2

Today I installed version 7.11.7 twice for testing the home page error…

  • New download from Suite Server https://suitecrm.com/download/
  • Installation at 2 different servers
  • 2x test mmediately after installation
    Same result: Nothing can be changed on page Home of any user.

In my opinion it must be an error of version 7.11.7.
But I wonder, why nobody else has this problem …

3

You should check the System Settings from Admin. Make sure the "Prevent user customizable Homepage layout " is Not checked.

Thanks,

AlxGr

4

Of course I checked this checkbox.
See my first input to this thread

5

If anyone will check this error:

I created a test-installation with
user: test
password: test

This user has admin rights
Please do not hesitate to test error with not editable home page

6

And here is the link to test installation

http://bhb-software.de/SuiteCRM_04

7

My bad. Didn’t read your post properly. This is a known issue on 7.11.7. Check here for the solution:

https://github.com/salesagility/SuiteCRM/issues/7696

Thanks,

AlxGr

8

@AlxGr
Thank you very much for this hint.

I got folder “include/SugarCharts/Jit” from Upgrade package “SuiteCRM-Upgrade-7.11.x-to-7.11.7.zip” and copied it into my installation.
And now it works fine!
Thank you very much