I am relatively new to CRM Suite and am still learning my way around everything, but my company has a question about merging contacts.
My company is using CRM Suite Version 7.7.9, Sugar Version 6.5.24 (Build 509) and we ran into an issue with merging contacts. When we merge contacts certain fields do not appear. For example, we are trying to merge two contacts and the field “Course Sales” is not merging into the new contact. So the courses we’ve linked to contact a and contact b are not merging into contact c. Is there something we are missing? Or is this a field that will not be merged when using this feature?
I’ve attached a screenshot of the field in question:
I apologize if this question has already been asked, I searched the forums to check but I might have missed it.