I’m having an issue. I recently upgraded to Suite Version 7.6.6
Sugar Version 6.5.23 (Build 1061)
After the upgrade, subpanels collapse (and won’t expand again) under any of the following conditions:
1.) When trying to sort ascending/descending by various fields such as date or quote number etc
2.) When entering new items into a subpanel (you can then refresh and see they have been added)
- Such as adding a new contact or opportunity into an account for an example
- In most cases, a refresh will show correct info again - except for when trying to sort/view quotes (subpanel).
(such as viewing quotes subpanel within account or opportunity screen)
- In every case of the subpanel collapsing, clicking it again will not expand the subpanel.
Needless to say my sales team is getting frustrated at this.
I want to continue the upgrade/migration path except I can’t because of another bug.
The file size,
Bytes, is greater than what is allowed by the upload_max_filesize and/or the post_max_size settings in php.ini. Change the settings so that they are greater than
Bytes and restart the webserver.
I had one of our software engineers / programmers go into the server and edit the php.ini file correctly.
But still the problem persists.
I now feel very stuck.
Does anyone know which files I need to edit to get rid of either of these 2 bugs?
Your help is appreciated.
In the SubPanel Collapsing case we do not get any errors on screen, just the behaivor of the Subpanels is not functioning correctly.