Hello,
I’ve been using Suite since April as a System Administrator. I actively use suite and have never had a problem with creating records or editing. Just today I am unable to edit contact records nor create new ones. Please help.
Thank you,
Alyx
Hi,
it’s impossible to be able to help without any detailed info. Can you attach a screenshot or error message?
hi,
try a repair from the administration panel, perhaps …
Hi,
Thank you for your suggestion but a repair has not helped. My access is even worse than before. I can no longer access ANY of the contact records. Actually, I cannot access any of the features (home, reports, contacts, target lists, etc.) I’ve attached a screen shot: this is what i see when I try to access anything other than an employee record. The only records I can view are employee. Nothing else. HELP!!!
FYI:The person (Si Wooler) who installed suite is able to view contact records after doing a repair, but I am not. I am an administrator and have created/edited many fields and am the only one who uses suite. I need to get back in in order to run vital reports.
-Alyx B
Well, I had to figure this one out on my own. . . I had to clear the cache and it worked fine. I suggest adding this to your responses in the future.