I’m thinking of how best to utilise the bugs and cases module for my workflow.
The Bug module is still working on my instance, but isn’t present in the demo version or help file?
I have a vague recollection that it might have been removed?
Ohh it appears as sub panels but not in the ALL menu, or help file
The bug module has not been removed. The reason you won’t see it in the demo is due to the bugs module being included as a “Hidden Module” by default, along with resource calendar, business hours, scheduled reports, and security groups management. To allow these modules to be seen in the “All” menu you can go into the admin panel -> Display Modules and Subpanels and move them from “Hidden Modules” to “Displayed Modules”.