GroupEmails not working

Hi there,

I have setup a group email account (called Support), that’s not fully working. As you can see in the images below, I set it to be distributed to a security group (called GroupSupport) that has some users defined to access it. I also created a function for this users (called FunctionGroup).

When I’m logged in as an admin I can see the email account, but when I log in as one of the users in the security group, the emails don’t show up. Only the personal email account for each user is showing.

I’m forgeting something here? I also tried using a group user, but this doesn’t seem to work either.

We are using:

Ubuntu: 16.04
PHP: PHP 7.0.25-0ubuntu0.16.04.1 (cli) ( NTS )
Mysql: mysql Ver 14.14 Distrib 5.7.21, for Linux (x86_64)
SuiteCRM: 7.10
Browser: Chrome 64

Thanks in advance,
Best regards


I have the same problem…
Can someone help? please?