Group account vs group user? (and the use of it) 🤔

[PowerQuest]

I can see that many people seem to have an issue with group emails according to this thread:

Does anyone have group emails working for users?

“Teams” were SugarCRM Pro features, if I’m not mistaken. I think that Group Emails should work in SuiteCRM, though these configurations are always a bit fragile. I would recommend trying things out with a really simple email account, nothing Gmail or Hotmail or Azure, nothing OAuth or whatever. Just plain user/password account. I use gmx.com emails for all my tests. Another thing that you might want to check is how things are saved in the DB. Double-check everything in inbound_email, outbound_…

Is this still an ongoing problem that has not been fixed?