Google Calendar Sync - connected but not syncing.

Hello there, this comes after a 2-day battle.

The connection was done “properly”. I get the Google sign-in page, goes through authentication and authorization comes back to CRM, and all seems to be working.
Except it does not sync anything.
I don’t see any error message in the system either.
I have a fresh install, latest version.

I have a subdomain (not a folder), but the folder has a different name (URL is and internal folder is because I have a non-suitecrm using the folder /CRM (there is a and it’s not our crm, and syncs normally with google).
Google calendar works in that folder.

I guess this may be fooling Google? Any other suggestion?

The second round of ideas:
When I go to the scheduler, I see that googlesync function never ran. I have changed the frequency, and start date, but it seems not to be running.

I put the into the folder called /crm
So that problem is not a problem anymore if it was ever a part of the problem.

the scheduler shows it we never run successfully still.

I have a new installation, and the same problems came again.

So the google sync function is not running.
See the image.

Any suggestion?

The uploaded is working here, so i am just pasting it.

Last Successful Run:

Hi admin,

I’m aslo facing same issue can you please help this.
My Suite Version 7.11.8 :frowning:

Things to check:

Is the cron.php being run? Is it set up in crontab? Do any of the schedule job’s have a successful last run?
Is the scheduler job ‘Active’?
Is there any info in the Job Log (In the scheduler job, expand the ‘Job Log’ box at the bottom)
In the User’s profile, is the “Enable Calendar Sync:” checkbox checked?
Does the API token say “Current API Token is: CONFIGURED”?

1 Like

I set up synchronization and at first it worked
but then, for reasons unknown to me, the calendars stopped syncing
I checked all the settings and everything is right there
what can be done?


Same problem here.

any ideas???


Everytime i authorize and successfully and allow it in my google account, when the page reloads, still it is unconfigured. does anybody know how to fix this? please help me. thanks a lot.

Hi, welcome to the Community! :tada:

You probably just need to upgrade to the latest. What is your SuiteCRM version currently?

The reason why it won’t execute is because you are not call PHP correctly in the Con Job.
The Cron job needs to be changed. Change the bold txt

Solution: cd path to suitecrm; /opt/cpanel/ea-phpphpversion/root/usr/bin/php -f cron.php > /dev/null 2>&1

This is mine:
cd /home1/user/public_html/website/SuiteCRM; /opt/cpanel/ea-php71/root/usr/bin/php -f cron.php > /dev/null 2>&1

1 Like

Did you ever solve this problem? I have exactly the same issue.