I have installed and setup Version 7.11.10 Sugar Version 6.5.25 (Build 344).
When we do a search in the Global Search, it goes to the Home Screen. No idea why this is happening. I tried everything, did repair and also cleared cache, but still no luck. Has anyone experienced this before and does anyone know how to fix it?
Yes, that makes it very clear where your problem is. This problem will have more nasty manifestations, not only this one.
You need to review you cron jobs configuration. You set them up for the root user, you need to change that so that the jobs run from your web server user instead. Otherwise, every time the jobs run, a few files will be touched as root and their permissions will be ruined for the web server user. Then bits of the app will start failing randomly.
Go in Admin / Schedulers and see the cron job instructions at the bottom. Make sure you also remove the current entry in root’s crontab.
More info here:
When you’re done fixing that, you need to set correct ownerships and permissions one last time.
Supposing your web server user name (the one you found with the instruction above) was www-data, the commands would be these:
We had the same issue during the migration from Dev server to Production because we have upgraded the SuiteCRM from a quite old version to the latest version. so config was missing with the default search engine settings.
This may help if anybody has something similar issue.