Getting bunch of not writable errors

📦 Install & Upgrade Help
1

Hi Dears
We just decided to try SuiteCRM and I’m in the process of making that happen.
I got windows server 2012 standard/ SQL server 12 enterprise installed. Then with WPI got PHP 7 installed on my server. After that downloaded the required files for suiteCRM and placed them on the my location.
Now when I go through the web installation I get a lot of not writable errors as below:

Config override

The config override file exists but is not writeable. Please take the necessary steps to make the file writeable. Depending on your Operating system, this might require you to change the permissions by running chmod 766, or to right click on the filename to access the properties and uncheck the read only option.

Writeable Custom Directory

The Custom Directory exists but is not writeable. You may have to change permissions on it (chmod 766) or right click on it and uncheck the read only option, depending on your Operating System. Please take the needed steps to make the file writeable.

Writable Cache Sub-Directories

The files or directories listed below are not writeable or are missing and cannot be created. Depending on your Operating System, correcting this may require you to change permissions on the files or parent directory (chmod 755), or to right click on the parent directory and uncheck the ‘read only’ option and apply it to all subfolders.

Please fix the following files or directories before proceeding:
C:\inetpub\wwwroot\SuiteCRM/cache/
C:\inetpub\wwwroot\SuiteCRM/cache/images
C:\inetpub\wwwroot\SuiteCRM/cache/layout
C:\inetpub\wwwroot\SuiteCRM/cache/pdf
C:\inetpub\wwwroot\SuiteCRM/cache/xml
C:\inetpub\wwwroot\SuiteCRM/cache/include/javascript

Writable Modules Sub-Directories and Files

Warning: Not Writable
Please fix the following module directories and the files under them before proceeding:
/modules
Writable Upload Directory

I’ve already tried some of previous suggestions in your forum to get this fixed , but no of them worked. I’ve had IIS user and also Defaultapp user of IIS with the full control on suiteCRM folders. And also the owner of the folder and all sub folder is " defaultapp" user.

I’ll be looking forward to hearing your ideas.
Your answers are highly appreciated.

Best

2

Hi

I’m still waiting to get a reply :frowning:

3

Have you tried this:

Drop the following lines into a file called test.php: <?php phpinfo(); ?>

Put test.php under the IIS document root and view it in a browser

Look for a line in the output containing the username

Verify the PHP user can write to the folders

4

Thanks for your reply.

I went through the PHP info and found out it’s using servername$ as the username.

5

So were you able to fix it? (Change it to the IIS user account)