could find some topics about n this forum, but not on following fenomena on my installation Version 7.11.9
I can type, see and save all german special characters like ü ö ä in suitecrm screens and related database, but when I use these characters in the search fields they are not considered, and result is empty .
This happens on both installed language packs, english and german.
I immagine it is something in the php settings, but which ? Charset is set at “utf-8”.
20 December 2019 11:51
You might also need to check your database, there is a property of the database that affects character encoding.
I think SuiteCRM is supposed to have
utf8_general_ci encoding in the database.
Thank you prg,
but all tables in the database are already utf8_general_ci , so they have the special characters saved.
I assume something in the search routine of suitecrm that should be adjusted. any idea?
5 January 2020 11:07
Which kind of Search are you using? Legacy, Advanced (Lucene) or Elastic?
Check in Admin / Search Settings
I don’t have the “search setting” ability in Admin., see foto
I am using
5 January 2020 16:32
Darn, that version has a nasty bug where the settings are gone for no good reason:
As per title, the "Search Settings" panel is not present anymore in the Administration section on 7.11.10.
It disappeared in a test...
Resolved: Next Release
It’s fixed, but only in the next version which hasn’t come out yet.
Can you please just share a screenshot of your search results with a sample query? I
think I can tell which type it is, from the look of that screen.
5 January 2020 16:37
That should be Advanced Search which is based on the Lucene engine.
If you click “Use Basic search”, is the recognition of the accents improved?
In Admin / Schedulers, if you check the Lucene indexing job, does it say “last ran successfully” at a recent time? Or “never”?
pgr, you are top !!
Using basic search the results with the german characters are shown correctly.
I was sure from the beginning that it was a stupidity
Thank you very much
5 January 2020 16:44
Ok! When you have the Admin panel back, in the next version, you will be able to make
Basic Search the default.