I am very new to this CRM and only just launched the Bitnami Image from AWS yesterday. I have had no issues adding personal email accounts before today. I am trying to show my company that this CRM is great so we can switch to it, but I keep running into problems all the time. If you guys have any advice on general setup that would be much appreciated.
But back to the issue.
I was running into a problem of adding personal email accounts where the name had apostrophes but I am now no longer adding those.
But when i try to add an outgoing email account or try to update a personal email account. The system just hangs and i get a gateway timeout error.
Not only that, but when i try to edit or add to the inbound or outbound emails from the admin panel, they do not show up under personal and when i hit “Save” i get a “Database Failure” page, but the info is still updated.
I know there is a lot going on here but i am new to this CRM and support forums in general. Any input helps.
Thank you.