[FATAL] (Update tracker_sessions table) failed in CRON run

SuiteCRM Forum - English Language SuiteCRM General Discussion
1

Hi,
I’m seeing this “fatal” error in my logfile. There is a new one every minute:
Tue Sep 2 16:56:02 2014 [26060][1][FATAL] Job 7e318400-4fa7-61df-57e6-5405e8511d93 (Update tracker_sessions table) failed in CRON run

It’s failing because the table doesn’t exist in my instance (which is the result of various upgrades).

Should there be a table called tracker_sessions? If so, what can I do to re-install it.
We are currently running 6.5.10

Regards
Andrew

2

Hi Andrew,

Is this a SugarCRM or SuiteCRM bug?

Thanks,

Will.

3

Will,

The instance is SuiteCRM…but it was achieved via an upgrade from SugarCRM.
Would you definitely expect there to be a table called tracker_sessions?
If so, is there a simple way to create it.
Regards
Andrew

4

Hi Andrew,

tracker_sessions is a table from SugarCRM Pro. Was this a CE upgrade?

Thanks,

Will.

5

Yes - it was an upgrade from CE (we have never used Pro).
Is there an obvious way of finding out what module is trying to write to this table?
Regards
Andrew

6

Hi Andrew,

You could look at the Schedulers, see which ones are custom and then investigate which module is trying to call/write to/select from the tracker_sessions table.

Thanks,

Will.