Failing to create new dashlets

[pgr]

@yagtr4562

Does anyone have any suggestion how to find where the problem might be? Where is the dashlet configuration stored?

See this thread

Lost Dashlets and Tabs for one user

I don’t understand what you pasted there. But the general idea is this: work with the array in PHP, after it is unserialized an decoded. Your code can be based on this function, I believe: https://github.com/salesagility/SuiteCRM/blob/932b87108edc154dd3c9c86b57ceaa24acd40835/modules/UserPreferences/UserPreference.php#L391