I sent an email from the the account module the audit of the mail stored in the history subpanel.
But when i try to remove the record from the history subpanel it is not getting removed. I believe its a bug.
suitecrm Version: 7.10.7
PHP : 7.2
I sent an email from the the account module the audit of the mail stored in the history subpanel.
But when i try to remove the record from the history subpanel it is not getting removed. I believe its a bug.
suitecrm Version: 7.10.7
PHP : 7.2
How exactly are trying to remove it? Deleting the record, or deleting the relationship?
Maybe add a screenshot (you can put it on https://pasteboard.co )
Do you see any errors in your logs at that time?
Hi,
Thanks for your reply i couldn’t see any log. you can see the screen shot that how i am trying to remove the record in subpanel in the below link
Come on, I am sure you can find your logs? Have you looked in your server’s file system?
It’s really not a good idea to run a SuiteCRM server (or any other server, for that matter) and not being aware of where the logs are and what they are complaining about.
That said, I tried your steps and I can reproduce it, it’s a bug.
It seems to be open here
https://github.com/salesagility/SuiteCRM/issues/3587
But it isn’t progressing well because it doesn’t reproduce every time, only occasionally.
I mean that i couldn’t see any error log in the Log file. when i tried in my new instance suitecrm 7.10.7.
but recently i have upgraded one of my old instance from suitecrm 7.10.6 to 7.10.7.
I replicate the same here while removing i can see the below in my log file
09/05/18 07:44:32 [1452][66f102a0-fe60-79bf-a15e-5b0e34078393][ERROR] Unable to find relationship emails_email_templates