I tried upgrading from 7.10.11 to 7.11.2 and the upgrade manager is stuck on this:
ZIP Error(0): Status(0): Arhive(upload://upgrades/patch/SuiteCRM-Upgrade-7.10.x-to-7.11.2.zip): Directory(C:\Bitnami\suitecrm-7.9.8-0\apps\suitecrm\htdocs\cache\upgrades\temp\E2F9.tmp)
I tried doing all the repairs but nothing gets me past this error. When I exit and go back into the upgrade manager, the error is back, even before I try doing the upgrade again this error pops up.
I’d reach out to the bitnami team. Seems like an issue with how the zip is being handled/uploaded. Are you definitely using the correct upgrade pack via Admin -> Upgrade Wizard?
Hi, right now when I go to the upgrade wizard, after doing the system check, the screen is blank. I tried deleting the upgrade package and the upgrade php from the cach/upgrades/temp folder but it did not help. I’m posting my PHP error.log over here.
[Wed May 29 15:43:07.703495 2019] [:error] [pid 5064:tid 988] [client 192.168.0.245:51546] PHP Warning: include_once(): Failed opening
'C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard/../../include/Imap/ImapHandlerFactory.php' for inclusion
(include_path='C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs;C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\include/..;.;C:/Bitnami/suitecrm-7.9.8-0/php/PEAR') in
C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard\\uw_utils.php on line 45, referer: http://192.168.0.245:85/suitecrm/index.php?module=Administration&action=index
[Wed May 29 15:43:09.981293 2019] [:error] [pid 5064:tid 988] [client 192.168.0.245:51546] PHP Warning:
include_once(C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard/../../include/Imap/ImapHandlerFactory.php): failed to open stream: No such file or directory in
C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard\\uw_utils.php on line 45, referer: http://192.168.0.245:85/suitecrm/index.php?module=UpgradeWizard&action=index
[Wed May 29 15:43:09.981293 2019] [:error] [pid 5064:tid 988] [client 192.168.0.245:51546] PHP Warning: include_once(): Failed opening
'C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard/../../include/Imap/ImapHandlerFactory.php' for inclusion
(include_path='C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs;C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\include/..;.;C:/Bitnami/suitecrm-7.9.8-0/php/PEAR') in
C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard\\uw_utils.php on line 45, referer: http://192.168.0.245:85/suitecrm/index.php?module=UpgradeWizard&action=index
[Wed May 29 15:44:41.859545 2019] [:error] [pid 5064:tid 988] [client 192.168.0.245:51546]
PHP Fatal error: Uncaught Error: Class 'ImapHandlerFactory' not found in
C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard\\uw_utils.php:1175\nStack trace:\n
#0 C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard\\systemCheck.php(165): checkSystemCompliance()\n
#1 C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard\\index.php(296): require('C:\\\\Bitnami\\\\suit...')\n
#2 C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\include\\MVC\\View\\SugarView.php(818): include_once('C:\\\\Bitnami\\\\suit...')\n
#3 C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\include\\MVC\\View\\views\\view.classic.php(72): SugarView->includeClassicFile('C:/Bitnami/suit...')\n
#4 C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\include\\MVC\\View\\SugarView.php(211): ViewClassic->display()\n
#5 C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\include\\MVC\\Controller\\SugarController.php(435): SugarView->process()\n
#6 C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\include\\MVC\\Controller\\SugarController.php(375): SugarControlle in C:\\Bitnami\\suitecrm-7.9.8-0\\apps\\suitecrm\\htdocs\\modules\\UpgradeWizard\\uw_utils.php on line 1175, referer: http://192.168.0.245:85/suitecrm/index.php?module=UpgradeWizard&action=index