“Database failure. Please refer to suitecrm.log for details.” Version 7.10.33 Sugar Version 6.5.25 (Build 344) QRR has not helped. I can find how this may be resolved if you’re someone with direct coding access, but I’m an admin with no coding access as I didn’t create the SuiteCRM my work curre…

Yes, I’ve seen this before :frowning: You can switch the DB types from VARCHAR to TEXT (on the DB, not the CRM) in order to reduce allocated space. TEXT data type is stored off-page and doesn’t count against the InnoDB pages / limits. Your approach with changing the size from 255 to 50 is working…

[image] isa_1: “Database failure. Please refer to suitecrm.log for details.” Did you refer to the log? For the version 7.x these apply: The two logs you need to know SuiteCRM uses a couple of logs that give you helpful clues as to what is going on in your system. In fact, if you…

Thank you so much for your reply! I’ve checked the logs and received the following: Fri Aug 1 06:51:27 2025 [4181142][5efa70ac-9ec4-2361-2242-686c73b34a76][FATAL] Cannot create column Query Failed: ALTER TABLE name_name_office_inspection_cstm add COLUMN fwup_action38_c varchar(255) NULL : MySQL …

[image] isa_1: MySQL error 1118: Row size too large. The maximum row size for the used table type, not counting BLOBs, is 65535. [image] MySQL error 1118: Row size too large 💬 General Discussion Hello all, We have more than 300 columns in a particular t…

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rsp 5 August 2025 13:21 5