My website is running on a shared host at Bluehost.
Therefore, I used Softaculous installer to install SuiteCRM V. 8.6.1, 7.14.4 with a release date of 10/06/2024 (not sure how that’s possible since it hasn’t arrived yet yet).
The install resolves to SuiteCRM
The error and problem I’m having is “error occurred while retrieving records”.
I see this error upon login.
I see this error while trying to create some records.
For instance, when I try to create a Target record, I see this record, and when saving the record is lost. I have tried entering information in 3 fields, saving manually and the record is lost.
I have tried to login as another user other than admin, and still same problem.
My work around had been ignoring the Target option, and going staight to Account/Contact. But that’s not very helpful in how the system handles activities and reporting, etc.
I tried upgrading my PHP on the server from 7.4 to 8.3, as I read in another thread that solved the problem. It didn’t help me, in fact, it broke everything and now I can’t even get to the install, so I had to have the hosting provider roll back to PHP 7.4.
Am I better just deleting this install completely, and starting off with another version of SuiteCRM?
Which is more stable.
I’m limited to what I can do because I’m on a shared hosting provider with my website and my Moodle install as well. For instance, I can’t just manhandle the PHP, reboot the server and/or restart services.
I’m seriously considering going with Monday after all these problems.
I used to use SugarCRM Community Edition, and I don’t remember having any of these issues.
