Emails body PHP

SuiteCRM Forum - English Language Installation & Upgrade Help
1

version 7.10.6 giving me wrong email body, read that 7.10.7 fixes that issue applied and now this is what my email body looks like.

{* /** * * SugarCRM Community Edition is a customer relationship management program developed by * SugarCRM, Inc. Copyright © 2004-2013 SugarCRM Inc. * * SuiteCRM is an extension to SugarCRM Community Edition developed by SalesAgility Ltd. * Copyright © 2011 - 2016 SalesAgility Ltd. * * This program is free software; you can redistribute it and/or modify it under * the terms of the GNU Affero General Public License version 3 as published by the * Free Software Foundation with the addition of the following permission added * to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK * IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY * OF NON INFRINGEMENT OF THIRD PARTY RIGHTS. * * This program is distributed in the hope that it will be useful, but WITHOUT * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS * FOR A PARTICULAR PURPOSE. See the GNU Affero General Public License for more * details. * * You should have received a copy of the GNU Affero General Public License along with * this program; if not, see http://www.gnu.org/licenses or write to the Free * Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA * 02110-1301 USA. * * You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road, * SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com. * * The interactive user interfaces in modified source and object code versions * of this program must display Appropriate Legal Notices, as required under * Section 5 of the GNU Affero General Public License version 3. * * In accordance with Section 7(b) of the GNU Affero General Public License version 3, * these Appropriate Legal Notices must retain the display of the “Powered by * SugarCRM” logo and “Supercharged by SuiteCRM” logo. If the display of the logos is not * reasonably feasible for technical reasons, the Appropriate Legal Notices must * display the words “Powered by SugarCRM” and “Supercharged by SuiteCRM”. / } { /* * * SugarCRM Community Edition is a customer relationship management program developed by * SugarCRM, Inc. Copyright © 2004-2013 SugarCRM Inc. * * SuiteCRM is an extension to SugarCRM Community Edition developed by SalesAgility Ltd. * Copyright © 2011 - 2016 SalesAgility Ltd. * * This program is free software; you can redistribute it and/or modify it under * the terms of the GNU Affero General Public License version 3 as published by the * Free Software Foundation with the addition of the following permission added * to Section 15 as permitted in Section 7(a): FOR ANY PART OF THE COVERED WORK * IN WHICH THE COPYRIGHT IS OWNED BY SUGARCRM, SUGARCRM DISCLAIMS THE WARRANTY * OF NON INFRINGEMENT OF THIRD PARTY RIGHTS. * * This program is distributed in the hope that it will be useful, but WITHOUT * ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS * FOR A PARTICULAR PURPOSE. See the GNU Affero General Public License for more * details. * * You should have received a copy of the GNU Affero General Public License along with * this program; if not, see http://www.gnu.org/licenses or write to the Free * Software Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA * 02110-1301 USA. * * You can contact SugarCRM, Inc. headquarters at 10050 North Wolfe Road, * SW2-130, Cupertino, CA 95014, USA. or at email address contact@sugarcrm.com. * * The interactive user interfaces in modified source and object code versions * of this program must display Appropriate Legal Notices, as required under * Section 5 of the GNU Affero General Public License version 3. * * In accordance with Section 7(b) of the GNU Affero General Public License version 3, * these Appropriate Legal Notices must retain the display of the “Powered by * SugarCRM” logo and “Supercharged by SuiteCRM” logo. If the display of the logos is not * reasonably feasible for technical reasons, the Appropriate Legal Notices must * display the words “Powered by SugarCRM” and “Supercharged by SuiteCRM”. */ *}
{if !$config.enable_action_menu}
{if $bean->aclAccess(“edit”)}{/if} {if $bean->aclAccess(“edit”)}{/if} {if $bean->aclAccess(“delete”)}{/if} {if $bean->aclAccess(“edit”) && $bean->aclAccess(“delete”)}{/if} {if $bean->acl

2

This is related to the Email Body field.

If I remove it from the Display layout the error goes away, but I cannot see the email…

Hope this gives a lead

3

This appears to be data related as I installed a fresh copy of suitecrm(no mods) and attached it to a backup of my current DB and still get the error.

4

Please check your logs and tell us what you find there at the moment of that broken screen.

5

I saw nothing in the Logs…

I ended up installing a Fresh copy in a different directory. Exporting all my customizations via the export function and importing them into the fresh install via module loader and attaching to my current DB (Changing config).

I now have a functioning system that is on 7.10.7.

My original install was 5.0 so a little cleanup should help.

Thanks for all your assistance.

6

I discovered it was related to the email client settings in each users profile. I set it to external client and all the blank pages started working as expected.