Email not auto-importing

Hi, welcome to the Community! :tada:

I moved your post - it’s better to start your own thread… please see more guidelines here:

I’d like to help by checking a few things about your installation -

  1. What is your OS? Is this your server or a shared hosting?

  2. In Admin / Schedulers, what do the instructions at the bottom say, exactly? Did you apply that?

  3. Do you have console access, like SSH?