Email Campain Mails are sent without attachment

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

Hi everybody,

I’m testing with SuiteCRM. I’ve installed SuiteCRM 7.3.11 on Ubuntu 16.04, PHP 7.3.

I’ve configured an Email Campaign, created a Mail Template with some Variables in Subject and Body and an Attachment, as Upload in the Template and/or as Link inside SCRM Documents to be sent with the Mail. Everytime I create the Mails by the Campaign function, the Mails are beeing sent with the Variables correctly filled etc. but without the attachment. When I compose a single Mail by choosing the Template, the mail goes out with the correct Attachment.

I’ve tried several ways to figure out how to get it working but nothing helps. I increased the Loglevel to “debug” but could’nt find anything.
I hope somebody can give me a hint where to look or whats the problem might be.

Thanks in advance
Dirk

#2

Hi, welcome. sorry that you’re experiencing this problem.

Please follow the Issue here: https://github.com/salesagility/SuiteCRM/issues/6968

and comment there if you have any additional info. Thanks

#3

Hi,

Do you perhaps know when the issue will be resolved github.com/salesagility/SuiteCRM/issues/6968

It’s quite frustrating to save all the pdf’s locally and then emailing it from our own mailboxes

Regards
Berndene

#4

@Riv

which version of this file do you have, the left or the right-hand side?

https://github.com/salesagility/SuiteCRM/pull/6938/files

I am not sure there is enough information on that issue to be worked on… :frowning: I’d have to confirm with Dillon, but it seems this is not linear to reproduce, it works for some people. not for others…