E-mail Trouble shooting

Hi All,

My e-mail system has stopped working. I can’t do anything related to e-mail, either send passwords to user or use workflow to send e-mails.

Could someone help me to troubleshoot this?

I am getting Ajax Failure, undefined message when trying to reset login to login page and well, it’s not working at all.

I have checked the logs, but there is nothing there!

Could we have a look at your sugar log file please?

Hi terencelhl,

Thanks for anwering me. Regarding to the log, what options should I choose for providing you the logs?

I’ve attached the log set up, could you help me choosing the better options?

Error level? Debug Level? and so on!!