It stores item name in db and fetches the same value in email templates / pdf etc. I need to bring display value of selected from dropdown instead of item name . How I can fix it .
Maybe you can help me answer this question - is it possible to delete a field I created using the dropdown editor? I created two new fields ( record_lock_dom, record_lock_list) on two separate occasions. Somehow the database became messed up and now the field I am using ( record_lock_dom which is a dropdown menu) displays the variable for each account record properly but it shows either a blank or incorrect entry ( blank, N or Y are only options).
I’m trying to use this field as a record lock so that when I import / update accounts, records that are locked will no be updated. Maybe you have an easier solution. Thanks in advance for your assistance.