Hi we created a Dynamic Dropdown for subcategories based on the categories Dropdown list, We did this to categorise Documents. Both fields have Mass update Ticked but the Dynamic Dropdown does not show up in when trying to mass update a Document.
How can i get both dropdowns to show up in the Mass Assign ?
Currently Running
Suite CRM Version 7.2.2
Sugar Version 6.5.20 (Build 1001)
Any help would be appreciated thanks.
Hi,
Dynamic drop downs are not available as default in the mass update functionality
You could make the field show on “Mass update” by making changes to the file /include/MassUpdate.php
But these changes would not be upgrade safe and would have to be re-made if you upgrade your CRM.
Also, as it is not standard functionality, adding the Dynamic Dropdown field to Mass Update would not innately have the same functionality as a normal Dynamic Dropdown. (i.e, certain fields show up depending on parent)
So you could get some pairings of Dropdown/Dynamic Dropdown that should not normally occur as all possible Dynamic Dropdown options would show under Mass update.
You would have to create custom code that would cause the Dynamic Dropdown field to act as a normal Dynamic Dropdown field under “Mass Update”